How do I embed the chatbot widget on my website?
Add this single line of code to your website's HTML, right before the closing </body> tag: <script async src="https://chatbot.hindleconsultants.com/widget.js" data-tenant-id="YOUR_TENANT_ID"></script> Step-by-step: 1. Find your tenant ID (in Admin Dashboard → Settings) 2. Copy the script above 3. Replace YOUR_TENANT_ID with your actual tenant ID 4. Paste into your website's HTML 5. Save and reload your website The widget will automatically load in the bottom-right corner.
What is my tenant ID and where do I find it?
Your tenant ID is a unique identifier for your account. Find it here: 1. Log into Admin Dashboard 2. Go to Settings → Account 3. Look for "Tenant ID" - copy the entire ID 4. It looks like: c3a22737-835a-480b-9cd2-5ee9b40d3be4 Alternatively: • Check your account invitation email • Check the Setup Wizard welcome screen • Check the widget embed code in the Setup Wizard Need help? Contact support@hindleconsultants.com
How long does it take for the widget to appear after I add the code?
The widget should appear within seconds of adding the embed code. If it doesn't appear: 1. Hard refresh your browser (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac) 2. Open browser console (F12) and look for any error messages 3. Verify the embed code is exactly as shown (no typos) 4. Confirm your tenant ID is correct and active 5. Check that your widget settings are configured in Admin Dashboard Still not working? Try the debug endpoint: https://chatbot.hindleconsultants.com/api/widget/debug/kuhlekt?tenantId=YOUR_TENANT_ID
Can I test the widget before embedding it on my website?
Yes! Test the widget right here in the admin dashboard: 1. Click the chat icon in the bottom-right corner 2. Try typing a message 3. Click "Ask a Human" to test the handoff form 4. Go to Agent Dashboard to see the test handoff This widget works exactly like the embedded one on your website, so you can verify it's working properly before deploying.
Configuration Documentation
All configuration information is now in the help system above. Use the search feature to find specific topics.
Key sections:
- Branding & Appearance Configuration - Configure brand colors and logo
- Widget Setup Configuration - Configure widget behavior
- Configuration Audit System - Verify all fields are properly linked
- Widget Deployment & Updates - Understanding how changes are deployed
Need more help? Contact support or check the main dashboard